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Job Description 

The Customer Communications Specialist is responsible for developing, executing, and distributing communications materials, including customer-facing content and internal briefings. They manage approvals, work with stakeholders, and ensure materials are translated and shared efficiently.

Job Responsibilities 

● The key responsibilities include supporting the Customer Communications Supervisor, country teams, and marketing department in producing publications, briefings, and service updates,

●  developing content,

● creating customer-facing materials, 

● coordinating projects, coordinating translations, and managing budgets. 

● They also support internal reporting and meetings as needed.

Job Requirements 

● The job requires 3-5 years of experience in PR, 

● communications, or marketing, ideally for an international company, 

● excellent English language skills, 

● strong interpersonal skills,

● ability to craft messaging and visuals,

●  PowerPoint design, 

● analytical research,

●  attention to detail, and a bachelor's degree in Communications and Marketing.

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